Q: Where do you ship from?
A: We ship from the United States.
Q: Do you ship to PO Boxes and Home address?
A: Yes we do.
Q: Which countries do you ship to?
A: We ship worldwide, with the exception of India.
Q: What packaging do you use?
A: We use plain, discreet packaging, with no reference to research chemicals or Lysergamide Basket.
Q: What payment methods do you accept?
A: BitCoin, Walmart MoneyGram and WesternUnion. There are no exceptions to this.
Q: Where do I find the address to send payment to?
A: You will be provided with the information for payment after you place your order and send an email.
Q: Do you offer free samples?
A: No, the minimum purchase is $100 and we have sample packs. All sample vultures will be ignored.
Q: Can you add a sample of X product to my order?
A: No, we struggle enough with getting orders out in a timely manner. Adding samples will only slow things down.
Q: When will my order be shipped?
A: Your order will be shipped the same day of us receiving payment. Express Shipping ONLY
Q: When will my order arrive?
A: Shipping takes maximum 3 days for Express Expedited Shipping.
Q: What if my order does not arrive?
A: Your order will be reshipped but our customers always receive their orders on time.
Q: Where is my order/shipping confirmation email?
A: If you have not received a confirmation email, please check your spam folder or email us.
Q: Why has my order not been marked as paid?
A: If you haven’t received a payment confirmation email within 12 hours of ordering and paying then we have not received or confirmed your payment.
Q: Why didn’t you respond to my email?
A: If your question is answered in this FAQ then you’re unlikely to get a response. We reply all emails within 30 minutes.
Q: What is the size of your packages?
A: Snail Mail and Registered Airmail orders are generally shipped in small envelopes. Xpresspost are shipped in large A4 sized envelopes. We also ship in toy cars.